Issues that some users have emailed us about.

USING SIMBRIEF:

Please use the BravoAirspace 787-8 AIRFRAME.


If entering the flight plan crashes the systems:


SU15 was installed, so you must delete your cache. Also, establish 0 or 32 GB of cache.


XBOX S users have constant black screens “BS” or CTD’s “Crash To Desktop:

Utilize the optimize version of the 787

Also, make sure to close all your apps/games and restart the console.

Remove real-world traffic and ground aircraft.

Rely on 1080p 60fps vs 4K 120fps.

The plane seems to be working well for most XBOX S users.

Furthermore:

Delete your rolling cache file

  1. Restart your Xbox

  2. Create a new rolling cache file with 8-16 GB

  3. Restart your Xbox

  4. Load back in and try to input your flight

Unable to input ZFW:

The Dreamliner systems have limitation on their weight. Becareful if your system is in for ex: LBS and on Simbrief KG or vice-versa.

AAU2 - 787 - Can't insert ZFW higher than 192 tonnes - User Support Hub / Aircraft & Systems - Microsoft Flight Simulator Forums.

“Trim is bad on your plane:” Not really. The Boeing 787 doesn't operate like… a 737 or a Cessna,.
I’m quoting Matt from Working Title, developer who improved the 787 systems for Microsoft.
He says on a reddit post:

For everyone here, this is not a bug. 🙂

The 787 fly-by-wire is not like the Airbus. You must trim the plane like a conventional aircraft, so you must continuously trim as you change speeds.

However, the pilot does not control the physical trim, except on the ground. Instead, pushing the trim switches adjusts what is known as the trim speed. The trim speed is the indicated airspeed at which the aircraft will hold current attitude with no pitch up or down forces added. If your trim speed is below your current airspeed, the system will add nose up force to try to reduce your airspeed. Similarly, if your trim speed is above your current speed, the system will add nose down forces to try to increase your airspeed. The trim speed is not displayed anywhere, you must use the trim switches by feel, like a conventional controls aircraft.

The system will then modulate the actual physical trim on its own. The system first uses elevator to affect these forces, but then rolls in trim to reduce elevator load to a minimum. You will see the trim and elevator change without pilot input as you accelerate or decelerate away from the trim speed.

When you take off, the trim speed is set to V2, which is quite low. So, as you accelerate in the initial climb phase, you can be extremely high above the trim speed and therefore get a lot of pitch up force from the system. The solution to this is to trim nose down (increasing the system trim speed) to reduce the required force load.

Hopefully that makes sense!”

source:
What am I doing wrong with the 787 - auto trim. : r/MicrosoftFlightSim (reddit.com)

The plane was installed in my premium deluxe flight simulator but I don’t see the cockpit:

Make sure to restart the Flight Simulator after installing the plane.

Cannot see the cockpit?

You need to have the 787-10 installed, which is included with Premium Deluxe.

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787-8 UPDATE STATUS