Troubleshooting

1. The Bravoairspace 787s use the Asobo 787-10 cockpit, which comes with Premium Deluxe. Make sure the 787-10 is installed.
2. Fully restart the simulator after installing a new aircraft.
3. MSFS 2024: enable the MSFS 2020 Asobo 787-10: Marketplace → Library, search “787-10”, choose “MSFS 2020 ASOBO-AIRCRAFT-B787-10” and press Enable, then restart. Full guide.

1. Uninstall the aircraft.
2. Clear the cache (see clearing the cache).
3. Restart the game on PC, or restart the console.
4. Start the game, enable the aircraft and stream it, then load it and check it looks normal.

1. Press the Xbox button → My games & apps → See all.
2. Highlight Microsoft Flight Simulator 2024, press Menu → Manage game and add-ons → Saved data.
3. Select Reserved space → Clear reserved space. Do not delete the file with your gamertag: it holds your settings, logbook and career.
4. Hold the console power button for 10 seconds to shut it down fully, then start it and the game. The first load will take longer while the cache rebuilds.

If you downloaded the aircraft on PS5, switch to streaming it:

1. Uninstall (remove) the downloaded aircraft.
2. Restart the console completely.
3. Open the sim and stream the aircraft instead of downloading it.

More PS5 guidance is coming soon.

1. Update the sim and the add-on to the latest version in the Content Manager.
2. Delete the rolling cache (see clearing the cache).
3. Temporarily move other add-ons out of the Community folder and test again; a conflicting mod is a common cause.
4. Update your graphics driver. If it still crashes, note what you were doing and email us.

1. Close the sim completely.
2. Go to the rolling cache location, by default C:\Users\[you]\AppData\Roaming\Microsoft Flight Simulator\ (or the folder set in Options → General Options → Data).
3. Delete ROLLINGCACHE.CCC; the sim rebuilds it on the next launch. Scenery, aircraft and settings are not affected.
4. If it still happens, try turning the rolling cache off as a test.

1. Make sure the AVIONICS binding isn't assigned to any button, key or switch on your controller, keyboard or hardware.
2. Battery on and external power or APU running, then wait a few seconds for the displays to start.

1. Use the optimized version of each airline: every livery has a no-cabin version with lighter textures.
2. Close other apps and games; on console restart it first.
3. Lower or turn off real-world and ground traffic.
4. Console: try 1080p 60 fps instead of 4K 120, performance mode, textures Medium, shadows and clouds Low or Medium, motion blur off.
5. Clear the cache and use a wired internet connection if you stream scenery.

1. Check the units: if SimBrief is in kg and the aircraft in lb (or the other way round), the weight looks far too high.
2. The sim's 787 won't accept a ZFW above about 192 tonnes. Plan within the limits in SimBrief.
3. Use the unit converter to double-check.

That's how the 787 is designed. Its fly-by-wire trims to a trim speed, which is set to V2 at takeoff. As you accelerate past it, the system adds nose-up force.

1. Trim nose-down as you accelerate; you are raising the trim speed, not moving the stabilizer directly.
2. Keep trimming as your speed changes, like a conventional aircraft.

1. On the EFB, tap the cog (top right) and enter your SimBrief ID (a number, not your username).
2. In SimBrief, choose the Bravoairspace 787 airframe, generate the flight plan, then reload it on the EFB.
3. Make sure the sim has internet access. On console, a keyboard makes typing the ID easier.

1. Restart the sim and let the download continue; large aircraft can take a while.
2. Check your free storage space.
3. MSFS 2024: you can stream instead of downloading.
4. Still stuck: remove the item from the library, clear the cache, restart and download again.

1. Fully restart the sim after installing or updating an audio suite.
2. We recommend streaming the audio suites rather than downloading them.
3. A32X suite: captain announcements are played with the AFT button and only once at the right stage of the flight.
4. Check the in-sim sound volume sliders (cockpit, cabin, ambience).

1. Update to the latest version; recent hotfixes restored missing liveries.
2. In MSFS 2024 the airlines appear as liveries of the 787; check the livery list in the aircraft selector.
3. Clear the cache and restart. Still missing? Tell us which airline.

1. Turn on Options → Traffic → real-time online traffic.
2. Set parked aircraft to OFF, press Accept, then back to MEDIUM and Accept again.
3. Fly complete flights rather than spawning at one airport to spot; the sim needs time to place real traffic.
4. Some parking issues are on the sim side; see the known issues board for status.